How IT can boost business capabilities and reduce costs

By • August 7th 2017

Global Customer Support Case Study If Information Technology is only considered as a workhorse of business administration, you could be missing its potential to revolutionise your capabilities. IT can empower your business with more efficient and effective means to reach, engage and serve your clients – potentially at a lower cost than your current provision.

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How IT can help an SME operate in a PLC supply chain

By • August 3rd 2017

Bryans Salads Ltd Case Study Investing in great products and fulfilment capabilities can help you to win major customers, but if your IT systems aren’t robust enough to cope with your newfound administrative workload, any system downtime could see you lose orders and ultimately those hard-won customers. Lancashire-based Bryan’s Salads Ltd is a family business

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Client Satisfaction Survey results 2016

By • July 19th 2017

Each year we ask our clients for feedback on the service we provide for them and their staff.  Each year (so far) we have been very lucky to have some fantastic responses, and great feedback.  Maybe it’s the offer of a bottle of champagne in the prize draw – but we like to think these are

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How IT Systems can really help your business to grow – Case Study – Caterfish

By • April 27th 2016

No matter how great your ambition, marketing plan or sales team, the growth of your business is inextricably linked to your operational capability to process and fulfil orders. With Information Technology underpinning most modern order processing, purchasing, stock control and customer relationship management systems – IT really can help your business to grow. Birmingham-based seafood

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IT Support Case Study – Mailcoms Ltd

By • March 10th 2016

Mailcoms Ltd Case Study Our Client Midlands based ‘Mailcoms’ are the UK’s leading supplier of franking machines, whether bought outright or on a rental basis. By not paying comparison sites for referrals they are able to offer the most competitive prices for their customers as well as providing first class customer service & maintenance. The

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Print Creative Ltd – How we helped Birmingham business with IT Support (Case Study)

By • March 2nd 2016

Print Creative Ltd Case Study The ‘Before’ Situation The lovely people at Print Creative are a passionate, full service design agency and print Management Company based in Birmingham’s vibrant Jewellery Quarter. They endeavour to take the stress out of print for their clients by managing the whole process for them, ensuring the highest quality and

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New Outlook Housing – How we helped Birmingham based Housing Association improve their IT

By • November 20th 2015

New Outlook Housing Association Case Study The ‘Before’ Situation Based in the West Midlands, New Outlook started out in 1846 as the Birmingham Royal Institute for the Blind and has a long-standing and established history of providing excellent services to people with sensory impairments and complex needs. While New Outlook has traditionally focused on accommodation

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IT Support – Case Study for St Peter’s Housing

By • November 19th 2015

  St Peters Housing Association Case Study Introduction St Peter’s Housing Association Ltd is a community-based, non-profit making registered social landlord based in the Saltley area of Birmingham. After winning the tender for IT  support in early 2014 we have worked very closely with St Peter’s to provide a more secure environment and to resolve

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IT Support Case Study – Waste Check Ltd

By • November 18th 2015

Waste Check Ltd Case Study Our Client Waste Check is a waste management, and consultancy business based in Bromsgrove, Worcestershire.  They provide expert waste consultancy and waste management services to businesses throughout the UK. The ‘Before’ Situation Waste Check – a rapidly growing business and, like many businesses, rely heavily on their IT systems and

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Microsoft Office 365 Case Study – South and City College Birmingham

By • November 18th 2015

SCCB Case Study Background South and City College Birmingham (SCCB) is the result of a merger between South Birmingham College and City College Birmingham and is now Birmingham’s biggest college.  It provides vocational education to around 25,000 students and has around 2000 staff. SCCB is well-known for its excellent standards and as part of its

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