New Outlook Housing

By • February 23rd 2016

“One of Synium’s greatest assets is the ability that their staff have to explain a range of technical issues in ways that can be readily understood by managers who have very limited IT/Telephony knowledge, thus allowing them to understand the relative benefits and risks of a range of alternative solutions so that they can chose the solution that they feel best fits the needs of the business.

Their customer service is exceptional as it is delivered rapidly, attentively and with an ease of communication, whether this is face to face or via their email helpdesk system. They always give the impression that they care about you as an individual and the needs of your business, and staff at all levels are happy to approach them as they know they will be treated pleasantly and with respect no matter how trivial an issue may prove to be. I would certainly recommend their services to any other companies that need their IT services to be led by an external third party consultant.”

Patrick Smith

Head of Finance

New Outlook Housing Association Ltd, West Midlands.

http://www.synium.co.uk/it-support-and-consultancy-case-study-new-outlook/

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