Microsoft Teams – How to check your settings and make a test call

Microsoft Teams – How to check your settings and make a test call

This article explains how to check Microsoft Teams is working as it should before you connect to a group video conference meeting – it shows how you can access the settings needed to check the Microphone and Speakers (and webcam if you are using one) – making sure you are ready for any group video conference chats.  It also shows how to make a Test call before any meeting, to make sure it all works.

Firstly open Microsoft Teams.

Then click on your Profile icon in the top right (1)

Then click on Settings (2)

Within Settings, click on Devices

This opens the Devices section, and allows you to check you have the right microphone, speakers and webcam set.  It also is where you can make a Test call to check these devices are all working as they should.

If you have any problems with this, you can log a call on the helpdesk by emailing to

If you are not a customer of ours, we can still help you – please fill in the form below, and we’ll be in touch very shortly.

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Simon Tonks

Owner and MD of Synium who loves his job, his life and the wondrous outdoors - especially when on a bike of any kind (but preferably on a mountain bike going downhill fast). Please get in touch if there is anything IT related I can help you with (or if you want to talk bikes :-)