04 Aug The Best IT Support Company in Birmingham
“Be the Best IT Support company in Birmingham”
This has always been our goal – simple. But I am sure no-one starts their own business with a view to not being the best.
Synium IT have been supporting business’ IT for companies in Birmingham and the West Midlands for over 8 years, but our team have been working in IT support for over 20 years (worrying how quickly that seems to have passed). With all this experience we have learnt a thing or 3 about what people (and businesses) require from IT Support.
In our experience, businesses (and their staff) need the following:
- a team of people they know they can trust to ‘be there when they are needed‘
- someone who can answer their Helpdesk call quickly and efficiently
- someone who understands their business, and how IT can make it better
- access to someone who is patient, and can interpret the problem – and find the solution
- a team of people who are working ‘in the background’ to keep the business safe.
- an IT team who can proactively monitor and protect the business’ data.
- access to a team of IT experts who care
- access to a team who are friendly, and enjoy what they do
Ultimately, it means having access to a team of IT experts who can make IT better.
Synium can provide all of the above – and more. We can manage all aspects of your business’ IT: we can support your PCs, your laptops, your servers – we can support your Email, your website, your domain names – we take away the headache of IT, and manage it for you, becoming your own IT team.
We want all of our customers to feel they have great value for money from their IT Support provider, so our prices reflect this – to provide great services at an affordable price. As well as great value for money – it is obvious that customers want a superb service – and based on the feedback from our annual Customer Satisfaction Survey, it great to see how pleased they are with our services.
If you are a business owner who feels you deserve more than what your current IT Support company provide – or if you are someone who has wasted enough time sorting out IT problems, when you have other more important things to be doing – then give us a call for a friendly chat about how we could potentially help improve your business’ IT.
Synium IT, striving to be the best IT Support company in Birmingham and beyond.