The Benefits of Sage software training

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The Benefits of Sage software training

(Guest post from Jayne Martins of Sage Software Training)

Most people would agree that to make the most of any new software solution, investing in proper training is a must as the benefits gained far outweigh the costs and extra effort.  It has to be said that not many people embrace change easily and the thought of having to learn something new in a busy office makes a lot of people think of running for the hills. The process of learning can be overwhelming as well as confusing and always carries with it a number of challenges – all good reasons to resist the learning process.

Implementing new software should not be taken lightly. Keeping your day to day business processes going as well as appraising, implementing and learning a new solution is not for the faint-hearted, because in most cases it means duplicate data entry to complete a parallel run which is a big ask of your staff.

Many people think the biggest issue of introducing a new software solution is related to the new technology, off the shelf product shortcomings, in house infrastructure, costs and internal politics. However, the number one obstacle is inadequate training.

Here are some of the recognised benefits of training your employees

  • Increased job satisfaction and morale among employees
  • Increased employee motivation
  • Increased efficiencies in processes, resulting in financial gain
  • Increased capacity to adopt new technologies and methods
  • Increased innovation in strategies and products
  • Reduced employee turnover

What Types of Training Should I consider?

Time constraints, work schedule conflicts, travelling distances and cost are all obstacles to staff training and different people require different delivery methods.

When researching software solution providers, it’s probably a good idea to consider what training the provider can offer you and how the provider will continue to support you long after the sale has come and gone.  Training can be in the form of off-site classroom training courses, on-site bespoke courses or online computer-based training.

Classroom Training Courses

Classroom training courses are typically held on a scheduled basis at the provider’s premises. This allows you and your staff to plan work schedules in advance and costs can initially look cheaper than on-site bespoke training. Off-site training is also extremely focused, helping to keep employees on task, with little or no interruptions such as phones, emails, etc. and the trainers normally have an in-depth knowledge and expertise with the solution in general to provide an interactive learning environment. However, most classroom courses are not prescriptive and can include many processes that you may not need or want and do not offer the opportunity to learn every single option the solution may have.

On-Site Bespoke Training

Bespoke training on your premises allows you to control the topics covered and the time it takes to learn them. You can work with the trainer and customize existing training materials, develop new ones specifically designed for your company and benefit from working on your own data instead of demonstration data. If your software has also been customized, you can make certain that those modifications are reflected in the training workshop.

Online Training

Because everyone’s time is valuable, online training via your desktop PC or laptop in the form of webinars and remote access courses with a trainer on hand can be a great solution. Courses can be convenient and available on demand 24/7, cutting across geographies and times zones. The advantages of this type of training are primarily the reduced cost and flexibility for you and your employees to work at your own pace and on your own schedule.

There is no doubt that in planning and implementing a successful software system, it is essential to take some type of training. Uneducated employees can cost a business far more money and risk than you will spend to educate them. So whether you are training new employees or offering continuing education for existing staff the investment is well worth it.


Take a look at the Sage solutions training courses:


Simon Tonks

Owner and MD of Synium who loves his job, his life and the wondrous outdoors - especially when on a bike of any kind (but preferably on a mountain bike going downhill fast).Please get in touch if there is anything IT related I can help you with (or if you want to talk bikes :-)