IT Support Redditch
We’re here to help you get IT ready in Redditch!
Synium’s friendly proactive IT Support team provide outstanding service and value with no contract tie-in. So whether you’re in Church Green, Enfield or beyond, we’ll tailor an IT Support plan to suit your business’ specific needs.
If you are a Redditch business looking to free yourself of the headaches that IT can bring – or are looking for an improved IT partnership, we are ideally placed to support your needs. Most of the IT Support we carry out for clients is done remotely, with our secure remote monitoring and management software. But most clients also like the reassurance of some ‘on-site’ time included in their support plan – and with the Synium offices just 10 minutes from Redditch, we are ideally placed to support your business.
You’ll benefit from the ongoing reassurance of our proactive monitoring, together with the flexibility of not being tied down to a lengthy contract. We are so confident in our service quality, we believe this should be the reason you stay working with an IT partner – not because you are tied into a contract.
Looking for IT support in Redditch? Please call our friendly and proactive team today on 0121 663 0203 or email us at hello@synium.co.uk.
Case Study
Redditch Friends is a community-based Quaker housing association, established in 1973. Before partnering with Synium they had no IT support and dealt with everything themselves in-house.
In order to improve their business processes, they wanted to purchase a new data management system for rent collection and housing management functions and needed help to assess whether their IT equipment was able to run the software adequately. They also needed professional help to call upon going forward, as they had been struggling with IT issues.
We spoke with the software provider on Redditch Friends’ behalf and were able to confirm that existing systems were more than adequate to run the software. We were also happy to assist with accessing the software from external locations – as this wasn’t covered by the provider’s support.
As part of our IT Support agreement, Synium monitor all PCs 24/7 which involves carrying out daily health checks, checking backups, checking antivirus software is up to date, making sure there is adequate disk space and systems at Redditch Friends are healthy.
