IT Support Birmingham

IT Support Birmingham

Synium IT specialise in offering first-class, tailored IT Support Birmingham businesses can rely on.

Offering essential IT services to organisations throughout this fabulous city of ours, Synium aim to be your IT team for you and your staff. Underpinned by our award winning proactive monitoring software we are able to identify and resolve many issues before they impact on your business. This coupled with our IT helpdesk, you will have access to an expert team who can support all aspects of your businesses IT.

As a Managed Service provider with many years experience, we help customers throughout Birmingham and the Midlands area with all aspects of their IT Support requirements. We have a friendly and expert team who can support your staff PCs, their laptops, their mobile devices.  We also monitor your network to minimise any downtime, and ensure maximum efficiency. Our Helpdesk staff provide patient friendly support for the whole range of support problems, questions and ‘how to’ requests.

With our bespoke support plans which are tailored to your businesses exact requirements. We deliver the precise support needs your organisation requires – without any annoying contract tie in – thus allowing you to focus on growing and managing your business.

With exceptional IT support Birmingham organisations can really thrive. Your business will benefit from the accessibility of our expert IT helpdesk for a fixed monthly fee, allowing you to manage your cashflow – and avoiding any unforeseen large costs.  We are also keen to offer flexibility and great value for money so you do not need to be tied down to any long term contracts.

To find out how Synium IT can help your Birmingham business to prosper, please call our friendly and proactive team today on 0121 663 0203 or email us at hello@synium.co.uk.

Case Study

Founded in 2012, Woodrow Mercer is a specialist recruitment agency with over 60 staff operating from offices in Birmingham, Leeds and London.

When the extended growth of the business necessitated the expansion of their Birmingham offices, Woodrow Mercer called on Synium IT to upgrade and install a new communications infrastructure including high quality wi-fi connectivity, telephone systems and audio-visual equipment.

Today, Synium’s helpdesk service provides a single point of contact for  IT Support for Woodrow Mercer’s staff across all three UK offices. In addition, ultra-secure remote monitoring systems are in place to identify issues before they impact the business, with data backup and security proactively managed.

Through regular communication and strategy meetings we ensure that Woodrow Mercer’s IT systems remain efficient and cost effective, with contingency planning in place that will safeguard and accommodate the future growth of the business.

“An emphasis on trust and partnerships is one of our core principles, so we’re delighted to have that with Synium. They work as a seamless part of our team and we’ve complete trust that they’re working in our best interests.”
Daniel Ostrowski – Managing Director, Woodrow Mercer

What our clients think

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“An emphasis on trust and partnerships is one of our core principles, so we’re delighted to have that in our relationship with Synium for our IT Support. They work as a seamless part of our team and we’ve complete trust that they’re working in our best interests. We know we have an IT Support partner who really deliver quality IT services."
Daniel Ostrowski
Managing Director, Woodrow Mercer
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“Synium provide us with all the benefits of having our own IT support team without the overheads. They provide IT helpdesk support for staff across our many locations throughout Birmingham and the Midlands. We trust them to manage all aspects of data backup and security. Perhaps most importantly it means we can just get on with our core mission of preventing homelessness and social isolation."
Dominic Bradley
Managing Director, Spring Housing Association
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“We’ve had a very positive experience working with Synium as our IT Support partner. Right from the start they understood our business needs and continue to do so during our period of rapid growth and expansion. Synium’s proactive approach to IT support means we have no downtime and any IT issues that do arise are dealt with at lightning quick speed."
Joe Bryan
Sales Director, Bryans Salads

Call us on 0121 663 0203 or email hello@synium.co.uk

Alternatively, fill in the form opposite and one of our team will call you back.