Are you ready for Lockdown 2.0 ?

As Boris Johnson imposes tighter restrictions to commence later this week, businesses all over the Midlands are bracing themselves for a new set of challenges.

Hopefully most of you feel much more prepared having gone through a baptism of fire many had in March.  Many of our customers were in a very strong position earlier in the year, and the transition to Lockdown 1.0 was a relatively painless one (from an IT perspective) – it is still worth raising a few topics for consideration as we prepare for this second stint.

Your IT Support Team are here for you.

Please remember that as a customer of Synium you can contact our helpdesk any time to raise a helpdesk ticket for support.  Our phone lines are operational during business hours – but our Helpdesk Portal is available 24/7 for you to log new Helpdesk tickets (or check on existing ones) – and to also access useful Knowledge Base articles. I’d strongly recommend you checking this out – you all have an account, and should be able to reset your password to get logged in.

Click here to learn more if you are not already using the Portal.

Any issues, drop us an email at help@synium.co.uk

If you felt there were improvements that could have been made to the ‘remote working’ scenario, then now is the time to get in touch to have a chat with us. Our team have helped many of you be as efficient and productive as possible when working at home – but if you feel there is room for improvement, please give us a call (ask for Simon or Andy).

Be Well Equipped

In Lockdown 1.0, there was a national surge in buying of laptops – prices went through the roof, and availability became almost non-existent. This meant many had to make do with the older (slower) laptops they already had available.  Some even resorted to using personal laptops, which is far from ideal, for several reasons – especially as these are often shared with other members of the family.  If this is the case, and you’d like a quote for a new laptop, then I’d urge you to look into this as soon as possible, as there is a strong chance availability will change over the next week or so.

You might want to read these two articles:  How your data could be at risk with staff working at home – and the things you can implement (or get us to implement for you) – to mitigate against the potential risk.

Stay Connected

Microsoft Teams and Zoom became huge blessings for people thrust into isolated working environments, and they’ve both continued to grow in popularity – and rightly so, they offer huge advantages and time savings.

Nearly all of our customers are using Microsoft 365, but if you are not and want to learn more, there are lots of articles on our website – but this is a good place to start.

We have also seen a huge increase in interest for Sharepoint – which allows organisations to move away from the traditional ‘server in the office’ scenario, and gets the data out onto the cloud.  Whilst this solution is not suitable for every organisation – for those that it is, it really works well.  If you want to learn more about Sharepoint (which is part of Microsoft 365) then get in touch – or read more here.

Get Your Home Workspace setup right

If you are going back to working at home, then it is really beneficial to get that setup as good as it can be.  For those of you with children at school, then this time round should hold less interruptions (assuming the schools stay open) – so it could be a time to be extra productive.

It is important to have a good workspace – with the proper height desk (or kitchen table) – with a good chair.  Plus if you are using a laptop, I highly recommend a laptop stand, and then use a separate keyboard and mouse – here is a link to my setup when working at home – and here is a great article elaborating on all the things to consider when getting set up properly.

Whatever challenges you face, we really hope you and your family stay safe.

If we can be of assistance with any of the above, please feel free to get in touch – either give us a call on 0121 663 0203 or fill in the form below and one of us will be in touch.


Call us on 0121 663 0203 or email hello@synium.co.uk

Alternatively, fill in the form opposite and one of our team will call you back.